IMPORTANT CONDITIONS
1- Jewellery can be exchanged within 10 days must be in original condition and display no evidence of usage.

2- Jewellery can be exchanged only once within 10 days’ time period from the original date of purchase.

3- Exchange or upgrade of Jewellery is permitted only upon presentation of the original ROSSELLA from TAIBA purchase invoice or proof of purchase.

4- Verification and valuation of jewellery for upgrade or refund might take up to 4 working days.

5- Gold Jewellery can be Exchanged either for gold or diamond Jewellery.

6- Diamond can be upgraded to diamond Jewellery only.

7- Refund is applicable within 7 days if manufacturing defect is evident and can’t be repaired or replaced.

8- Any charges incurred by ROSSELLA from TAIBA in the transactions including credit card charges will be deductible in the approved refund cases.

9-The ROSSELLA from TAIBA promise for exchange upgrade does not apply to watches pearl Jewellery or custom made Jewellery.

10-Jewellery can be exchanged only in the same country of purchase.

Terms & Conditions

Only applicable to ROSSELLA from TAIBA with original invoice or proof of purchase (conditions apply to all)

WITHIN 10 DAYS OF PURCHASE

DIAMOND JEWELLEWRY

Can be exchanged either for Gold or Diamond Jewellery or for a gift voucher equal to the invoiced amount the jewellery item.

GOLD JEWELLERY
Can be exchnged for Diamond Jewellery or adiamond gift voucher equal to the invoiced amount of the Jewellery item.

AFTER 10 DAYS AND 1 YEAR OF PURCHASE
DIAMOND JEWELLERY

Can be upgraded to new Diamond Jewellery after deduction of remodeling costs without exceeding 25%of the invoiced amount. the value of the new Diamond Jewellery selected should exceed the amount offered for the old Jewellery.

GOLD JEWELLERY
Can be exchanged either for Gold or Diamond Jewellery or for a gift voucher. Exchange value will be calculated at the prevailing price of Gold after deduction of manufacturing costs and stone weight

AFTER 1 YEAR OF PURCHASE

DIAMOND JEWELLERY
Can be upgraded to new Diamond Jewellery after deduction of remodeling costs without exceeding 25%of the invoiced amount. The value of new Diamond Jewellery selected should exceed the amount offered for old Jewellery.

GOLD JEWELLERY
Can be Exchanged either for Gold or Diamond Jewellery or for gift voucher. Exchange value will be calculated at prevailing price of Gold minus 1%after deduction of manufacturing costs and stone weight